Click here to create a store account. You will then be automatically signed up for our Rewards Program so you can start earning valuable discounts. You will be able to see your orders and manage your subscriptions. You can also track your packages.
Customer Support is available:
Monday - Friday from 8:00am - 5:00pm MST through our "Contact Us" form on the Support link in the lower left of our website (desktop computer only). Tablet or mobile device users can find the Support link with a (?) on the bottom left of our website.
Go to the product page you would like to add a Subscription to, then click on 'Subscribe".
Pick a Delivery schedule: Weekly or Monthly (We currently have 1 to 10 week or month intervals for subscriptions).
Add the product to your cart and you are done. Do this same process for every product you would like a subscription to. You can see your subscriptions in your Account.
(Q) How do I change the recurring date of a subscription? (A) If you are interested in changing your subscription date (say from the 1st of every month to the 5th), log in to your Account and manage your subscription dates that you want to change.
(Q) Will the price of the product stay the same through my subscription period? (A) If there is no price change from the manufacturer then your price will stay the same. Occasionally the manufacturer will adjust pricing on their products which will change the price of the product on your subscription.
(Q) When will I be billed? (A) When you place a recurring "subscription" order, you will be billed that initial day and then every time it recurs. For example: If your initial order is placed on the 1st of the month and then select to have it recur every month, your billing will happen on the 1st of every month. We have subscription options to receive products on a weekly or monthly basis. Every customer has a unique billing schedule based off when they placed their initial order and what frequency they select for their subscriptions.
(Q) How can I change my credit card information on my subscription? (A) You can change your credit card information by logging in to your Account and manage your subscriptions. Or, you can contact us and we would be happy to help you out.
(Q) How do I cancel a subscription? (A) If you are interested in cancelling your subscription, log in to your Account and manage your subscription that you want to cancel.